Aurora Phu Quoc Hotel & Cafe

Aurora Phu Quoc Hotel & Cafe is a 4-star beachfront property in An Thoi, known for its scenic views of the sea and cable cars from rooms with balconies. The hotel provides family rooms, double rooms, and suites, many featuring sea or mountain views, air conditioning, flat-screen TVs, minibars, and private bathrooms. Guests have access to a shared kitchen, sun terrace, garden, and BBQ facilities, alongside complimentary WiFi and free private parking. The on-site restaurant serves à la carte breakfast with Asian options, including local specialities, warm dishes, cheese, and fruits, while the bar and coffee house offer additional dining choices. Recreational activities include snorkelling, diving, fishing, canoeing, cycling, and golf, with beach umbrellas and loungers available. The hotel is 18 km from Phu Quoc International Airport and a few minutes' walk from the cable car station and Kiss Bridge, with a free cable car ticket and admission to Hon Thom Waterpark included. Guests can also reach Khem Beach in about 7 minutes by ride, and nearby attractions include Phu Quoc Prison (15 km), Vinpearl Land Phu Quoc (46 km), and Corona Casino (46 km). The 24-hour front desk offers tour desk services, luggage storage, private check-in/out, and a shuttle service, while the property features an electric vehicle charging station. Aurora Phu Quoc Hotel & Cafe provides a minimarket, barber/beauty shop, and designated smoking areas, and staff are noted for their attentive service, as highlighted by a guest whose daughter received prompt assistance for an injury. Family services include family rooms, kid-friendly buffets, kids' meals, and a shared lounge/TV area, with extra beds and cribs not explicitly listed. Aurora Phu Quoc Hotel & Cafe is rated 8.7/10 on Booking.com, with guests praising the spacious Deluxe Suite with Sea View and the Double Room with Mountain View. A solo traveler enjoyed the Double Room with Balcony and Sea View, noting the host's hospitality, the room's amenities, and the included cable car ticket to Hom Waterpark. Another guest stayed in the Double Room with Mountain View and appreciated the brand-new room and welcoming owner, despite a power outage in the area. The hotel's location near Sunset Town allows easy walking to attractions, and a couple on the top floor had a perfect view of the firework show from their Deluxe Suite. Facilities include a coffee house on site, snack bar, and room service, with laundry and ironing services available. Guests can rent bicycles or cars, and the hotel provides airport pick-up and drop-off for a fee. The property has 24-hour security, CCTV, smoke alarms, and key card access, ensuring safety. Aurora Phu Quoc Hotel & Cafe also offers a hairdresser, minimarket, and outdoor furniture, with a picnic area for relaxation. The hotel's staff are known for their kindness, as one guest extended their stay from one night to four due to the exceptional service. The hotel's design includes modern amenities like Smart TVs and a scented candle in the bathroom, adding to the comfortable atmosphere. Guests can enjoy the garden and sun terrace, and the hotel is situated in a quiet area at the harbor end of Sunset Town, level to all attractions. The hotel's breakfast includes a warm croissant and coffee, and the host assisted with booking a ticket for the Kiss Bridge evening show. The hotel provides a locker, invoice, and private check-in/check-out, with a tour desk for arranging activities. The property has a lift, non-smoking rooms, and family rooms, with a shared kitchen for guest use. The hotel's restaurant offers à la carte dining, and the bar serves drinks, with happy hour available. The hotel's location is convenient for exploring Phu Quoc, with hiking and cycling trails nearby. The hotel's facilities include a golf course and mini golf, though these may require additional fees. The hotel's staff are accommodating, offering proactive suggestions for making guests' stays enjoyable. The hotel's rooms are well-designed, with comfortable beds, pillows, and cushions, and the bathrooms are immaculate with toiletries provided. The hotel's amenities include a fridge, cooking area with kettle and pots, and glassware. The hotel's WiFi is free, though one guest noted it wasn't reliable in the evenings. The hotel's hot water had an initial issue for one guest but was resolved. The hotel's power outage was due to a government issue in the area, not the hotel's fault. The hotel's staff provided a coffee during the power outage, though it didn't fully solve the guest's battery issue. The hotel's location near the cable car provides easy access to Hon Thom Waterpark and the Kiss Bridge. The hotel's sea view rooms offer views of the fireworks show during certain times. The hotel's rating of 8.7 reflects overall guest satisfaction, with many praising the staff, cleanliness, and value. Aurora Phu Quoc Hotel & Cafe is a suitable option for families, couples, and solo travelers seeking a beach getaway with convenient access to local attractions.

The host and staff are exceptionally welcoming and helpful, as noted in multiple reviews.

Rooms are modern, spacious, and clean, with sea or mountain views and amenities like Smart TVs and minibars.

The hotel provides free cable car tickets and admission to Hon Thom Waterpark, a significant value.

Location is quiet yet walkable to Sunset Town attractions, including the Kiss Bridge and firework shows.

WiFi performance may be unreliable during evenings and overnight.

The surrounding area experienced a government-controlled power outage, affecting guests despite the hotel's efforts.