Upper Hotel
About the Island Hotel
Upper Hotel - A 3-star hotel with an indoor pool, rooftop pool, and proximity to Marbella Beach and Cartagena's Walls
Upper Hotel in Cartagena de Indias combines two swimming pools-one indoors and one on a rooftop with a large jacuzzi-with a sun terrace and garden. The 3-star property offers family rooms with air conditioning, private bathrooms, balconies, and garden views, each furnished with a dining area and free WiFi. A continental or American breakfast is served daily, featuring local specialties like hand-made arepas, though guests should allow 30-45 minutes for the meal. The hotel provides a 24-hour front desk, concierge service, tour desk, luggage storage, room service, and private check-in/check-out. Airport shuttle service is available for a fee, with Rafael Núñez International Airport 6 km away, while Marbella Beach is a 12-minute walk from the property. San Felipe de Barajas Castle and Cartagena's Walls are nearby, and the Cartagena de Indias Convention Centre is within easy reach. Guests praised the spacious Deluxe Room, L'Occitane amenities, and the helpful staff member Eduardo, though one reviewer noted the main door is unmarked. The hotel's location on a beautiful street in the heart of the old city makes it convenient for exploring cultural landmarks. Upper Hotel's rooftop pool offers views, and the indoor pool provides an alternative. The tour desk assists with booking local excursions, and daily housekeeping keeps rooms tidy.
Pros
The rooftop pool includes a large jacuzzi with a view.
Rooms are spacious with effective air conditioning and L'Occitane amenities.
Breakfast features made-to-order arepas, described as some of the best on the trip.
The location is in the heart of the old city, near Marbella Beach and Cartagena's Walls.
Cons
Breakfast service can be slow, requiring 30-45 minutes.
The main door is unmarked, making it initially difficult to find.
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Facilities
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Luggage storage
- Smoke detectors
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Tours/Ticket assistance
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Beach umbrellas
- Sun terrace
- Garden area
- Public Bath
Room features
- Air conditioning
- Sitting area
- Terrace
- Dining table
Bathroom
- Free toiletries
Media
- Flat-screen TV